Frequently Asked Questions
Everything you need to know about your Marc Fisher Footwear experience.
What is your return policy?
We accept returns of unworn, undamaged merchandise within 30 days of the original purchase date. Items must be returned in their original packaging to receive a full refund.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your new shoes sooner.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and its territories. We are working on expanding our shipping capabilities to international fashion lovers soon.
How do I know what size to order?
Most of our styles run true to size. We recommend checking the specific size guide located on each product page for detailed measurements and fit tips.
Can I exchange an item for a different size?
Yes, we offer free exchanges for the same style in a different size or color, subject to availability. Simply visit our online return portal to start the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Afterpay for flexible interest-free installments.